Orders which are already shipped can’t be fully refunded. If the ring isn’t shipped yet we can issue a full refund upon the customer’s request.
Faulty or inaccurate size product
If you find the ring you received is defective we will provide a replacement free of charge.
You can return or exchange your CNICK Ring within 14 days of receiving it, as long as it is fully functional and undamaged. You can choose to receive a refund or an exchange. However, the shipping and handling charges from your original order, including VAT or customs fees, are non-refundable.
Your CNICK is warranted for a period of one (1) year from the original date of purchase under the terms and conditions of this warranty.
Proof of purchase is required.
For warranty claim inquiries or assistance, please contact us at firstname.lastname@example.org